USE CASE · MISSED CALLS

Turn missed calls into booked jobs

You're on a ladder, with a customer or driving. The phone rings, you miss it — and that caller phones your competitor. Missed-call text back answers for you, instantly.

How it works

  1. 1 A call goes unanswered
  2. 2 A text goes out in seconds
  3. 3 The conversation continues by text
  4. 4 You pick it up when you're free
Included in the Website + CRM plan See plans & pricing

Every missed call is a lead you already paid for — through your website, your ads or your reputation — walking out the door.

When a call goes unanswered, the CRM automatically texts the caller within seconds: “Sorry we missed you — how can we help?” The conversation starts by text, is logged in your inbox, and you can pick it up the moment you're free.

The problem

What usually goes wrong

01

You can't answer every call

You're working. But a caller who hits voicemail usually doesn't leave a message — they call the next name on the list.

02

Voicemail is where leads die

Most people won't leave one, and the ones who do wait hours for a callback.

03

No record of who called

Missed numbers pile up with no context, so following up means guessing.

How it works

What happens, step by step

1 01

A call goes unanswered

Whether you're busy or it's after hours, the CRM detects the missed call.

2 02

A text goes out in seconds

The caller gets a personalized message immediately — before they can dial someone else.

3 03

The conversation continues by text

They reply with what they need; it's all in your CRM inbox with their number and details.

4 04

You pick it up when you're free

Call back or keep texting — the lead is warm and waiting instead of gone.

The payoff

What you get

Fewer lost callers
More jobs from the same phone traffic
Every missed call logged with context
Works after hours and on weekends
Included in the Website + CRM plan

Want this working for your business?

Tell us about your business and we'll get back to you within 24 hours with a plan and a free quote.

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